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Health Advocate

Let’s face it: Healthcare can be messy at times. If you need help with a healthcare or insurance issue, call Health Advocate at 1-866-799-2728. The first time you call, you’ll speak with a Personal Health Advocate (PHA) who will personally help you with your issue. After obtaining the necessary background information, your PHA, assisted by a staff of medical directors and benefits specialists, will begin working to resolve your question or problem.


Services are available to all benefits-eligible employees, their spouses, dependent children, parents, and parents-in-law. Call Health Advocate if you have a question about who is covered for services.

Your Privacy Is Protected

The Health Advocate staff is specially trained to handle each case with the utmost confidentiality. They follow careful protocols that comply with all governmental privacy standards to ensure that your medical and personal information is fully protected and kept confidential. Just like all other health and assistance programs, the Health Advocate program will not give Ancestry access to any of your confidential information.

Health Advocate can help you:

  • Understand your benefit plan provisions and features
  • Coordinate care
  • Help you understand tests, treatments, and medications
  • Arrange for home care
  • Untangle insurance claims
  • Find qualified doctors and hospitals
  • Navigate healthcare issues
  • Assist with elder care issues

For more information: